PC & Macs

• Watch movies on Safari: Install and enable Silverlight
• Technical requirements to use Rakuten TV on your Computer
• Compatible Web Browsers

How to manage Smart TV's app

• How to pair and unpair an account on a Smart TV
• Settings menu on your Smart TV
• How to rent a movie using a voucher on your Smart TV
• How to update the Payment Method in the Rakuten TV app

Samsung Smart TV

• How do I know what version of firmware is installed on my Samsung Smart TV?
• When I try to watch a movie, it doesn’t load but I can watch trailers fine...
• How do I update the firmware version on my Samsung Smart TV?
• How can I manually update the firmware version on my Samsung Smart TV?
• Compatible Samsung devices

LG Smart TV's

• LG compatible devices
• The Rakuten TV icon doesn't appear on my LG Smart TV!

Philips Smart TV

• Compatible Philips devices
• How can I update the firmware version on my PHILIPS Smart TV?

Hisense Smart TV

• Compatible Hisense devices

Panasonic Smart TV

• Rakuten TV's Panasonic compatible devices - Nordic and Poland only

Chromecast

• How to use Chromecast with your iOS device
• How to use Rakuten TV with your Android device
• Chromecast configuration for iOS
• Chromecast configuration for Android OS

Our app for iOS: iPhone & iPad (not available in Albania, Iceland & Macedonia)

• Can I watch movies on my TV via my iPad?
• How I can rent movies to watch on my iPad?
• Can I watch HD content from the Rakuten TV Player app for iPad?
• How I can browse the catalogue and add titles to my Wishlist?
• On my iPad, I see the trailers but I cannot watch movies
• Simple actions that can solve iPad problems

See all 11 articles

Our app for Android Tablets and Smartphones

• Huawei Video - Nordic and Poland only
• Information on Android support
• Can I view HD content from the Rakuten TV app on my Android tablet?
• Rakuten TV over 3G/4G networks
• How do I install the Rakuten TV App on my Android Tablet?
• Compatible Android devices

Rakuten TV Free

• What is "Rakuten TV Free"?
• How does Advertisement affect my Privacy?
• Compatible devices with Rakuten TV Free

My account

• How to edit your profile information
• How to add or change your Payment Methods
• Paired devices
• How do I change my Parental Control Settings?
• How to log with an existent account on the website
• How to recover the password

Start using Rakuten TV

• Rakuten TV - Compatible devices
• How to log with an existent account on the website
• Your logged in devices: what you should know for your security
• What internet bandwidth do I need?
• First Steps at Rakuten TV
• Ways to enjoy Rakuten TV

See all 10 articles

Use our app

• Change audio and subtitles options
• How it works the Wishlist
• What is My Library?

Technical Features

• 5.1 audio
• Dolby Atmos and Dolby Vision
• How to watch UHD/4k movies
• Download and watch offline

Services & Promotions

• Partial Payments with Rakuten Points
• Rakuten Point
• How do I redeem a movie rental or purchase voucher?

Channels

• Channels

About Us

• Imprint