How to log with an existent account on the website

If you are already registered in Rakuten and want to log in, just follow this steps:

1. Go to our main webpage and click on the "Sign in" button.

2. Introduce the email address and password you used to register your account, and click on the yellow button.

3. If your password is not working or you don't remember it, we recommend you to reset your password. You can do it by clicking on the "Forgotten your password?" message, or following the steps that you can find here.

4. If you need to set up a valid Payment Method for your account, you can find all the information about our valid Payment Methods and the way to link it to your account here.