How to link, activate and unlink my PayPal payments?

PayPal is a paying method valid in many of our markets to purchase at Rakuten TV, as you can do with your credit card.

You can pay using PayPal for your transactions in every device where Rakuten TV manages the payment: Web, Smart TVs, Android tablets and smartphones.

You can check if PayPal is currently available in your country simply by checking if that option appears to you.

We are working to add the PayPal option in all the countries where we operate.

 

How to link your PayPal account with Rakuten TV

Linking your PayPal account is very easy!

If you do not have an account yet, you need to create one first:

  • Go to our web.
  • Enter a valid email address and choose a password
  • Tick that you accept the contractual conditions etc. and finally click on "Register"
  • You will receive a confirmation email that contains a link you need to click in order to confirm your account.
  • Select the tab "Payment methods"

 

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  • There you will see the option "Pair a new PayPal account"
  • You will be redirected to PayPal, where you need to fill in your email address and password.

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  • On the next page you will have to confirm that you wish to link your PayPal account to Rakuten TV and allow us to make charges for your rentals/purchases.
  • That's it! You will be redirected to Rakuten TV again and can now start to enjoy our contents.

 

If you already have an account, just follow these easy steps:

  • Login to your account from web
  • Click on "Settings" in the upper right corner of your screen
  • Select the second tab "Payment methods"
  • There you will see the option "Pair a new PayPal account"
  • You will be redirected to PayPal, where you need to fill in your email address and password
  • On the next page you will have to confirm that you wish to link your PayPal account to Rakuten TV and allow us to make charges for your rentals/purchases.
  • That's it! You will be redirected to Rakuten TV again and can now start to enjoy our contents.

I linked my Paypal account, can I still pay with Credit Card?

Yes, PayPal is just an additional payment method we’ve enabled for your convenience.

You can even configure both a credit card and a PayPal account as valid payment methods, and decide which one you prefer by choosing "Preferred".

 

How can I configure my payment settings to pay with PayPal?

In order to do so, currently you have to set your PayPal account as your preferred payment method in Rakuten TV Web, going to Settings – Payment Methods. All you need is a valid PayPal account, linked to a Credit Card, created in the country you’re using Rakuten TV.

You can cancel your PayPal billing agreement from your Rakuten TV account in Rakuten TV Web, going to Settings – Payment Methods, or at PayPal.

 


How to unlink your PayPal account from Rakuten TV

You can unlink your PayPal account in the "Settings" tab of our website (or at PayPal itself) very easily:

  • Login to your account from web
  • Click on "Settings" in the upper right corner of your screen
  • Select the second tab "Payment Methods"
  • Click on the "Bin" in the right side.

 

 

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That's it! There will be no further charges from Rakuten TV to your PayPal account. 

If you have any further doubt or question, please don't hesitate to contact us.



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