What is Rakuten Point?

Rakuten Point is our rewards program and our way of saying "Thank You" for using Rakuten TV and other Rakuten services! You can use them to buy products in Rakuten TV.


How do I get Rakuten Point?

With Rakuten Point we are thanking you for your loyalty. The more you rent or buy in Rakuten TV, the more Rakuten Point you’ll earn to help you make future purchases. Per whole € you spend we will give you 1 Rakuten Point worth one penny to exchange on Rakuten services.


When and how can I spend my points Rakuten?

As soon as your points are credited to your account, they are available to spend. You can currently spend Rakuten Point to purchase products in Rakuten TV!


How can I pay for a movie or TV Series with my Rakuten Point?

To use your points Rakuten to Rent or Buy a movie, you have to go to the page of the movie you want to purchase and select the option you prefer clicking on the "Watch it now" button. Then you'll arrive to the checkout page, in which you can choose the quality of the movie and see the final price. In this page, you have to mark the "Use Rakuten Point" button, as you can see in the next images. When you mark the button, the price of the movie will change, and you'll see how many point you have to spend to rent the movie. To finish the process you just have to press the yellow button.



From which devices can I redeem my Rakuten Point?

The option to Rent or Buy a movie using the Rakuten Point is currently available through our web and Smart TV´s compatible with the last version of our app (you can identify if your TV has the latest version of our app if you must press the red button on your remote control to open the MENU).


Can my Rakuten Point expire?

Promotionally earned Rakuten Point will expire within a set time period –check the T&Cs for the promotion each time-. Once these points expire, it is no longer possible to spend them.


How can I redeem a Rakuten Point voucher?

A Rakuten Point voucher is a nine digits code that you can redeem on your Rakuten account to obtain the amount of points.