Setting: User Profile, Audio and Subtitles, Payment Methods, Transaction history, Privacy, Paired Devices

To modify your profile please go to Rakuten TV website and enter your account email address and password


Once logged in, go to “Setting” at the top-right corner of the screen.

In “Setting” there are different options which will let you to view and modify your account:


  • Profile




In “Profile” it is possible to change:

  1. Your email address
  2. User name
  3. Add a contact telephone number
  4. Change your password
  5. Change active country
  6. Delete your account


  • Audio and Subtitles




In “Audio and Subtitles” it is possible to:


Choose the audio and video quality preferred

Your Rakuten TV movies will play according to your preferred setting if applicable

 Change your Parental Control settings 


  • Payment Method




Here you can choose your preferred payment method, modify or delete your credit card details

Fill in all required entry fields correctly

Finally press “Add a new payment method”


We accept VISA and MasterCard credit cards and debit cards, except for Maestro Card.


You can also pay using PayPal. 


  • Transaction History



Here you can find all your purchase invoices so you can manage your bills


  • Privacy



Here you can enable cookies, configure your preferences for personalized ads and recommendations or configure your email communications.


  • Paired Devices





In “Paired Devices” it is possible to see all the devices logged in your Rakuten TV account.

 If you wish to “unpair” some of your devices, you will need to press on the “Unpair” icon, next you will be asked to confirm your identity by entering your password.



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