PlayStation™4 and PlayStation®5 Consoles

The new Rakuten TV App on PlayStation®5 console is the same as the Rakuten TV App on our newest Smart TV!

 

How to download and install the Rakuten TV app on PS5® console?

 

  1. Turn on your PlayStation®5 console and make sure that it is connected to the internet.
  2. From the home screen, scroll to the top of the screen and select the "Apps" icon.
  3. In the Apps menu, select the "Search" icon located at the top right corner of the screen.
  4. Type "Rakuten TV" into the search bar using the on-screen keyboard, and select the Rakuten TV app from the search results.
  5. Select the "Download" button to begin downloading the Rakuten TV app onto your PS5® console.
  6. Wait for the download to complete. The download progress can be monitored from the "Downloads" section under the "Notifications" tab in the PS5® console Control Center.
  7. Once the download is complete, select the Rakuten TV app from the Apps menu to launch it.
  8. Sign in to your Rakuten TV account using your email address and password.
  9. Once signed in, you can start browsing and watching movies and TV shows on your PS5® console.

 

How to download and install the Rakuten TV app on PS4™ console?

 

  1. Ensure that your  PS4™ console is connected to the internet.
  2. Navigate to the PlayStation Store on your PS4™ console. You can find this by scrolling to the right on your PS4™ home screen and selecting the PlayStation Store icon.
  3. Once you're in the PlayStation Store, use the search bar at the top of the screen to search for "Rakuten TV."
  4. Select the Rakuten TV app from the search results, and then select "Download" to begin downloading and installing the app.
  5. Wait for the download and installation to complete. This may take a few minutes depending on your internet connection speed.
  6. Once the Rakuten TV app is installed, navigate to your PS4™ console home screen and select the Rakuten TV icon to launch the app.
  7. Sign in to your Rakuten TV account using your email address and password.
  8. Once you're signed in, you can start browsing and watching content on Rakuten TV through your PS4™ console!

 

How to register a new Rakuten TV account on PS4™ or PS5® console?

 

Please follow these instructions to create an account using the PS4™ or PS5® console: 

  1. Launch the Rakuten TV application on your PS4™ or PS5® console 
  2. You will need to enter your email address and choose a password that will be your unique identification with Rakuten TV. 
  3. In the next step, you will be asked to enter your credit card information. You will be able to ignore this section and your account will be ready to use after accepting the "Terms of Use". 

 

 

How to search for a movie or series in Rakuten TV on PS4™ or PS5® console? 

 

Finding movies on Rakuten TV is easy. To navigate to the search bar by title: 

  1. Select the Search Menu 
  2. Once on the search page, you can enter the title of the movie, episode you want to see. If you don't know the entire title, enter at least 3 letters that you know that belongs to the title. The search engine will generate a list with the matching results. 

 

How to buy or rent a movie on the PS4™ or PS5® console? 

 

Rakuten TV gives users the option to either Rent or Buy the content they want to watch.

 

In order to rent or purchase a movie, you are required to have a Rakuten TV account, sign in with that account, and add the details of your credit card to your account. If you've already signed in to your Rakuten TV account with your PS4™ or PS5® and completed the credit card steps, you can rent and buy with Rakuten TV on your PS4™ or PS5®.

 

  1.  Choose a category under Movies or TV Series, or search for a specific title. 
  2. Choose Movie or TV Series to see details and purchasing options. 
  3. To purchase a movie, select Buy or Rent and follow the onscreen instructions. 
  4. Select the Buy or Rent option with the claimed quality and grab your popcorn! The movie or series you rented / purchased will be available on your "Library". 

 

How to change the payment information associated with my account? 

 

To add or modify your bank details, follow the steps below: 

  1. Go to "Settings" at the top right of the home page (https://rakuten.tv)  
  2. Click on “Payment information” 
  3. Fill in your credit card information. 
  4. Save the changes. 

 

How to change parental control settings?   

 

Parental Control Settings allows you to filter the type of content visible on your Rakuten TV account. 

 

 To configure these settings: 

  1. Log into your Rakuten TV account on the Rakuten TV website and click "Settings" at the top right of the screen. 
  2. Click on the Settings / Parameters tab. 
  3. Choose the level of parental control you want. Make sure you click on save to activate the filtering! Your settings will be visible on your PS4™ or PS5® under the Setting menu. 

 

If you have any further questions, do not hesitate to contact us.



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