Your email address Subject Description Please enter the details of your request. A member of our support staff will respond as soon as possible. Device Please enter the device used Country Exact model of your device (e.g. Samsung UE40D6500) Software/Firmware version (Example: Samsung 1214.0, iOS 8.4, etc.) Please, in order to attend to your request more efficiently, indicate the version of firmware / software on your device. To locate this information, you can check more details on our help pages. Browser If you use our website, let us know the browser you are using. This information will be useful to resolve the issue as soon as possible. Attachments Add file or drop files here